Quiz | ServicesAnimals.CA

Welcome to ServicesAnimals.CA QUIZ

Accommodating the individual needs of people with disabilities is a legal duty under the:

Ontario Human Rights Code and the AODA.

The Municipality of The Person with a disability.

Ontario Disabilities and Services Animal Act.

Ontario Human Rights Code and the Services Animal Control Act

That's Not a Services Dog!

Only a Poodle, Golden Retriever, Mini Doodle, Chihuahua Can Be Services Animals In Ontario

Only a Labrador Retriever, Poodle and German Shepherd Can Be Services Animals In Ontario

Under the Customer Service Standard there are no restrictions on what type of animal can be used as a Services Animal

Only a Labrador Retriever, Poodle and Border Collie Or Any Such Cross Breed Can Be Services Animals In Ontario

That's Not a Services Dog! Question 2

A Services Animal MUST be wearing a Muzzle and RED Harness

A Services Animal MUST be wearing a Muzzle, BLUE or RED Harness

A Person with a Services Animal May Have their Services Animal Wearing A Harness or Have A Prescription or Letter with them from a Regulated Health Professional stating they require their Services Animal for Medical Reasons

According to the AODA’s Customer Service Standards, One of TWO conditions must apply for your animal to be considered a service animal:

Select two applicable answers.

the animal is easily identifiable as relating to your disability (for example, it is a guide dog or other animal wearing a vest or harness)

the animal be no taller than 3 feet tall (91.44 CM) to be classified as a services animal

you can provide documentation from a regulated health professional confirming the animal is required due to a disability

the animal is a Poodle, Golden Retriever, Dalmatian or Labrador Retriever

You can ask Your Customer if their dog is a Services Dog by asking to see a letter or a prescription from a regulated Health Professional

True

False

Businesses are only allowed to ask Whether the Customer is disabled and how their Dog helps them.

True

False

Let's See a Trick

Your allowed to ask your customer to prove their Services Dog is a Services Animal by, doing a trick or asking them how the dog helps them.

True

False

All Service Animals MUST be Trained or Certified by a recognized disability-related organization.

True

False

A Customer will only require a Services Animal If They Have Reduced or Limited Vision

True

False

The law requires you to allow a person to bring their Service Animal with them into areas of your premises open to the public or to third parties.

True

False

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